It’s worth complaining in Japan.

Last week, we bought some butter peanuts. They were very nice …apart from two of them which seemed to be kind of burnt in the middle.

I didn’t really think much of it, but *Twinkle* insisted that we send the remaining few peanuts back to the manufacturer.

So we did.

Fast forward three days and I have completely forgotten about said peanuts. I return to an empty home and find a letter on the table (pictured). I pick it up and read it.

I am very confused. I scan the letter and see multiple references to peanuts, and then profuse apologies. Who on earth is sending us hand-written apologies, and why on earth are they talking about peanuts?

It was only once I’d eaten the whole (new) pack of deep-fried soya beans that were lying on the table next to a new pack of peanuts that it clicked – these were the replacements for the two faulty peanuts!

I turned the letter over, and there were two stamps attached with a paperclip – the refund of our postage. I re-read the letter in its entirety – it now made sense.

So, the lesson is, when you find yourself with a pair of dodgy nuts, it will probably pay to write a letter of complaint.

So there you go.